Privacy Policy for Alameed Online E-Learning Platform
Effective Date: January 29, 2025
At Alameed, we value the privacy and security of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our online e-learning platform, including when you make purchases through the platform.
By accessing or using the Alameed platform, you consent to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information
When you register for an account, purchase courses, or interact with our platform, we may collect the following personal information:
- Name
- Email address
- Billing information (such as credit card or payment details)
- Address
- Contact information (phone number, etc.)
- Username and password
- Any other information you provide directly to us (such as feedback or surveys)
b. Usage Data
We may automatically collect information about how you interact with our platform, including:
- IP address
- Browser type
- Device information
- Pages visited and duration of use
- Operating system
- Referring website
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our platform and services
- Process payments for purchases made on the platform
- Communicate with you regarding your account, courses, and any inquiries you may have
- Send you promotional emails (only if you have opted in)
- Personalize your learning experience
- Prevent fraud and ensure the security of our platform
- Comply with legal obligations
3. Payment Information
When you make a purchase on our platform, we use third-party payment processors to securely handle your payment details. We do not store your credit card information. Your financial transactions are processed through a secure, encrypted payment gateway to ensure the safety and confidentiality of your payment information.
4. Sharing of Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with trusted third parties for the following purposes:
- To process payments (payment processors)
- To provide technical support or troubleshoot issues
- To comply with legal requirements or protect our rights, property, and safety
These third parties are obligated to use your information only for the specific services they provide, and they are required to maintain the confidentiality of your data.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption technologies for data transmission and secure servers for storage. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.
6. Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your user experience, track usage, and improve our services. Cookies are small data files stored on your device that help us remember your preferences and interactions with the platform.
You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your ability to fully use all features of the platform.
7. Your Data Rights
You have the right to:
- Access, correct, or delete your personal information
- Withdraw your consent for data processing at any time
- Request a copy of your personal data in a portable format
- Object to the processing of your data, where applicable
To exercise any of these rights, please contact us at [email address or contact form].
8. Children’s Privacy
Our platform is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Alameed Online E-Learning Platform
Phone: +201027379022
Thank you for trusting Alameed with your learning experience!
